No matter the size and distance involved in your home relocation, it requires careful planning and execution. Also, it involves processes like packing, moving some heavy stuff, and getting the ideal vehicle. While these tasks are challenging, selecting a trustworthy and professional household moving company is a daunting task all by itself. However, asking the right questions can set you on the path to hiring a competent and experienced moving provider. Here are some of the best questions and responses to aim for.

How Long Has Your Company Been in Business?

The kind of response you get to this question will tell you more about their level of expertise and professionalism. A residential mover with many years of experience has the potential to provide a smooth and convenient moving process over one that’s a few years in the business.

Can You Tell Me a Little Bit About Your Facility?

There’s a possibility that the moving company will tell you about their warehouse and other storage options you may temporarily need during your move. Also, a dedicated business location often means that their business is stable.

Can I See Some Feedback from Your Prior Customers?

Whether reviews are positive or negative, a moving company should have no issues showing you what their prior customers think about their services. If such testimonials are not immediately available, they can pull some samples up on the internet for your perusal.

What Are Some of Your Accolades & Affiliations?

Hopefully, you’ll learn about the industry groups they operate under or any accolades they may have received from industry bodies. Some awards are indicative of the level of professionalism to expect from moving companies.

Can You Explain the Steps You’ll Take to Protect My Property?

A residential moving company takes precautions with their customers’ belongings (i.e., they use moving blankets, wardrobe boxes, paper/plastic wrapping). Hopefully, you will learn about steps taken to safely conduct your moving project, such as protection for carpeting, doorways, woodwork, etc. 

Can You Explain Your Pricing Policies?

A moving company should be able to explain factors that influence the calculation of their quote, including any optional packing and storage services you may want. Also, they should explain whether their written pricing is binding or non-binding.

Can You Explain the Claims Process in the Event My Items Get Damaged?

Experienced long-distance movers understand that damage can occur to items during packing or shipment and do their best to ensure that doesn’t happen. However, if damages occur, they should have a process in place to address any resultant customer claims. In line with that, the mover should be able to explain how they calculate Released Value Protection (reimbursement based on item weight) vs. Full Value Protection (reimbursement based on item replacement value).

Request a Free Quote Today from Our World-Class Miami Moving Company

Do you want a reliable moving and storage company to handle your relocation project? There’s no better home mover than American Fargo Moving & Storage. Miami residents trust our award-winning and fully licensed moving company. We are an agent for Atlas Van Lines, and we have the ProMover status, which means we have the equipment, vehicles, and network to make your move seamless.

We have provided top-notch residential relocation services since 1949. Call us today to schedule a free consultation with our moving specialists. Or fill out our online form to request a free moving quote!